Setup and design fees pay for the actual labor to setup accounts,
create templates, design websites, etc., and other services and
as such are non-refundable.
Mini-Site / Website / Newsletter
Each of DPW Enterprises mini-site, website and newsletter hosting
plans carries a 30-day money back
guarantee. If you are not completely
satisfied with our services within the first 30 days of your contract,
you will be given a full refund of the monthly service fee's paid
excluding any setup fees, domain registration or transfer fees,
other charges related to setup or utilization of the service.
Setup fees are refundable only if the account order is canceled
prior to activation.
Requests for cancellation of services and refund must be submitted
in writing via either US Postal Service, fax or E-mail from the
address you signed up with, (phone requests will not constitute
acceptance of any cancellation) and it must be received by us
prior to the close of business on or before the 30th day of service
and your account must be paid in full. No refunds are available
after the 30th day. In the event DPW Enterprises elects to terminate
Customer without cause, Customer shall receive a full refund of
any balance. However, if Customer terminates this agreement without
cause, there shall be NO REFUND of the Setup Fee or any remaining
balance. This policy does not apply to any additional services
not specifically mentioned herein.
Refund policy for Renewals
All hosting contracts are automatically renewed for another term
unless either party has given a written notice of cancellation
at least two weeks in advance of the renewal/anniversary date.
If no correct notice of cancellation is given, all contracts will
automatically be renewed for another term under the same conditions